Medchat - App Service Interruption – Incident details

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App Service Interruption

ResolvedMajor outage1 hour

Affected

  • ResolvedUTC

    This incident has been resolved.

  • MonitoringUTC

    We have swapped our app services to the West US region. Initial checks show service has been restored. We will continue to monitor for lingering issues.

  • InvestigatingUTC

    MedChat's App Services in the Azure East US region appear to be experiencing an outage resulting in 502 responses. We are preparing to swap services to West US to restore functionality.